Privacy Policy
Relief Exchange is built to collect as little as possible. There are no accounts, no sign-in, and no tracking on this site.
What we collect
- Browsing the directory: we don’t ask who you are, and we don’t set tracking cookies.
- Hosting: the site is hosted by Cloudflare, which delivers the pages and may log standard technical information, such as IP addresses, to keep the site running and protect it from abuse. Cloudflare’s own privacy policy applies to that processing.
- Suggestions: if you suggest a solution, you send the text you type — the solution, the concern it helps, and any details you add — to the site owner for review. No account or email address is required. Do not include your name, email, or any personal information in a suggestion.
- Ratings: when you tap “Did this help?”, an anonymous count is sent to our vote store — just which remedy and whether it helped. No personal information, no account, nothing that identifies you. Your browser remembers your vote so you can’t vote twice on the same remedy.
What happens to suggestions
Suggestions are read by the site owner and reviewed before anything appears in the directory. If your suggestion is published, the solution text appears in the directory as public content. Unpublished suggestions stay in the review inbox and are not shared anywhere.
We never sell or share your data
Relief Exchange does not sell or share personal information. By design, there is almost none to share: the directory contains no personal information about visitors.
Cookies
The site does not use cookies to track you. Our host, Cloudflare, may set a short-lived security cookie to protect the site from abuse.
How long we keep things
Published suggestions remain in the directory until they are removed. If you want a suggestion you submitted taken down, write to info@reliefexchange.ca describing it, and we will remove it.
Children
Relief Exchange is a general-audience directory. Do not submit personal information about yourself or anyone else, including children.
Changes to this policy
If this policy changes, the new version will be posted here with a new “last updated” date.
Contact
Questions about this policy? Write to info@reliefexchange.ca.
Relief Exchange is based in Ontario, Canada, and follows Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) for any personal information it handles — which, by design, is almost none.